FAQ Articles (84)

Frequently asked questions.

What is a Provider Authorization Form (formerly Privacy P.A.C.T.)?

Modified on Thu, 24 Oct, 2024 at 1:15 PM
What is Deductible Tracking?

Modified on Thu, 24 Oct, 2024 at 1:17 PM
What is Medical Claim Price Check?

Modified on Thu, 24 Oct, 2024 at 1:00 PM
What is Medical Claim Tracking?

Modified on Thu, 24 Oct, 2024 at 1:03 PM
What is the 20% shared savings?

Modified on Thu, 24 Oct, 2024 at 1:04 PM
What is the difference between a "Verified" and a "Flagged" claim?

Modified on Tue, 13 May at 11:58 AM
What is the difference between HealthLock and Goodbill?

Modified on Thu, 24 Oct, 2024 at 1:10 PM
What is the process for negotiating medical bills or claims?

Modified on Thu, 24 Oct, 2024 at 1:10 PM
What is this message I keep getting about a "new" claim, but I don’t see what is new.

Modified on Thu, 24 Oct, 2024 at 1:13 PM
What should I do with a "Flagged" claim?

Modified on Tue, 13 May at 12:58 PM