FAQ Articles (83)

Frequently asked questions.

How long do I have to dispute a medical bill or claim?

Modified on Fri, 7 Nov at 2:19 PM
How long does the refund process take?

Modified on Fri, 7 Nov at 2:25 PM
How long will it take to investigate and resolve my claim or billing issue?

Modified on Wed, 12 Nov at 1:23 PM
How much does HealthLock cost?

Modified on Tue, 18 Nov at 12:45 PM
How to reset your HealthLock password.

Modified on Tue, 11 Nov at 4:43 PM
How will HealthLock help with traditional Medicare and Medicare Advantage?

Modified on Mon, 10 Nov at 8:55 AM
How will I get money back from my insurance carrier?

Modified on Mon, 10 Nov at 10:04 AM
Is HealthLock eligible for FSA or HSA reimbursement?

Modified on Mon, 10 Nov at 1:35 PM
Is HealthLock worth it if I don’t have many medical bills?

Modified on Mon, 10 Nov at 1:21 PM
Medical Claims 101: How Your Bill Gets Paid

Modified on Tue, 18 Nov at 2:55 PM