FAQ Articles (79)

Frequently asked questions.

Why do I have to sign a HIPAA release form?

Modified on Thu, 24 Oct, 2024 at 1:19 PM
Why do I need to create an account?

Modified on Thu, 24 Oct, 2024 at 1:19 PM
Why do you need my insurance carrier user name and information?

Modified on Thu, 24 Oct, 2024 at 1:20 PM
Why do you need my insurance ID# and card?

Modified on Thu, 24 Oct, 2024 at 1:21 PM
Why is a credit card required?

Modified on Thu, 24 Oct, 2024 at 1:21 PM
Why is it necessary to utilize a CODE when accessing my HealthLock portal?

Modified on Thu, 24 Oct, 2024 at 1:22 PM
Why when I click on LOWER MY BILL, am I asked to sign a HIPAA?

Modified on Thu, 24 Oct, 2024 at 1:22 PM
Will I be notified via text if medical fraud is found?

Modified on Thu, 24 Oct, 2024 at 1:23 PM
Will you monitor my ongoing doctor visits?

Modified on Thu, 24 Oct, 2024 at 1:24 PM