FAQ Articles (84)

Frequently asked questions.

What does the status "Verified" mean?

Modified on Thu, 24 Oct, 2024 at 1:05 PM
What HealthLock is / What HealthLock is NOT.

Modified on Mon, 2 Jun at 12:25 PM
What if I already paid for amounts due on "flagged" claims?

Modified on Thu, 24 Oct, 2024 at 1:06 PM
What if I can't find my insurance provider on your list?

Modified on Thu, 24 Oct, 2024 at 1:07 PM
What if I forgot my password?

Modified on Thu, 24 Oct, 2024 at 1:08 PM
What if I receive a letter from a collection agency?

Modified on Thu, 24 Oct, 2024 at 1:11 PM
What if I select the wrong carrier when I set up my account?

Modified on Thu, 24 Oct, 2024 at 1:12 PM
What if my insurance carrier is no longer active?

Modified on Thu, 24 Oct, 2024 at 1:13 PM
What information will my auditor need from me while investigating a claim?

Modified on Thu, 24 Oct, 2024 at 1:14 PM
What is a medical data breach?

Modified on Mon, 2 Dec, 2024 at 10:46 AM