A "Verified" claim means that your bill has been cleared, and you can pay the amount billed. From the Claims view of your member portal, a claim/bill which has a status of "Verified" means the claim details and your insurance plan have been reviewed by a combination of analytics and trained auditorsand is OK to pay.
A "Flagged" claim means there may be potential for savings. The claim may have been flagged due to potential issues which could be errors, fraud, or overbilling. Members with Gold and Platinum membership plans can request the assistance of a HealthLock auditor.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article