FAQ Articles (79)

Frequently asked questions.

What are claim/bill negotiation services?

Modified on Thu, 24 Oct, 2024 at 1:00 PM
What are proactive threat alerts and notifications?

Modified on Thu, 24 Oct, 2024 at 1:01 PM
What does "Total Billed" mean?

Modified on Thu, 24 Oct, 2024 at 1:01 PM
What does HealthLock cost?

Modified on Tue, 5 Nov, 2024 at 10:28 AM
What does it mean when I receive a notification that you found issues with my claims?

Modified on Thu, 24 Oct, 2024 at 1:02 PM
What does Out-of-Pocket mean?

Modified on Thu, 24 Oct, 2024 at 1:03 PM
What does the status "Negotiation in-process" mean?

Modified on Thu, 24 Oct, 2024 at 1:04 PM
What does the status "Verified" mean?

Modified on Thu, 24 Oct, 2024 at 1:05 PM
What if I already paid for amounts due on "flagged" claims?

Modified on Thu, 24 Oct, 2024 at 1:06 PM
What if I can't find my insurance provider on your list?

Modified on Thu, 24 Oct, 2024 at 1:07 PM