How to view the status of Cases or Claims.

To check the status of your Cases or Claims:

1. Log in to your member portal using your username and password.
   
   NOTE: If you do not remember your password, select Did you forget your password? and follow the prompts to reset.
   
   

2. Once logged in, use the left navigation panel on your Dashboard:
   
   

   • Click Cases to view the status and details of each Case (for claims you’ve selected for audit).
     
     

   • Click Claims to view the status of a claim—either Verified or Flagged.