Yes, you can add multiple insurance carriers however, "old" plans will not allow access at some point after termination.
To add an "old" or previous carrier:
- Log in to your HealthLock member portal, and select Settings to expand options, then select Insurance.
- Select select the + Add Insurance button.
- Using the Search feature, enter the name of the insurance carrier.
- Enter the username and password (credentials) for your insurance carrier, then select SYNC.
NOTE: It can take 1-3 days for claims to download/sync with your HealthLock member portal.
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