Why do you need my insurance carrier user name and information?

HealthLock needs your insurance carrier credentials to sync your insurance carrier to your HealthLock member portal. By syncing your insurance company, HealthLock technology can automatically and continuously scan your new medical claims and review for overbilling while making sure your medical care provider has not had a data breach.

Don't worry! HealthLock is safe and secure and all member data is encrypted in transit and at rest. Data is restricted so that HealthLock employees can only see the member data they are assigned and computer USB ports are disabled. And, we use bank-level security technology to help ensure your data stays out of the wrong hands.