Ways HealthLock helps prevent and resolve medical fraud.

HealthLock helps you detect and address medical fraud and medical identity theft as early as possible—before they lead to bigger problems such as fraudulent bills, incorrect medical records, or unauthorized claims.

Here’s how we protect you:

1. Provider Breach Monitoring

We continuously monitor your healthcare providers for known data breaches. If a breach is detected, we notify you right away so you can stay alert and take action if needed.

2. Fraud Investigation

If you receive a bill that doesn’t match your insurance claim or anything looks suspicious, click “Report potential fraud” on the claim.
HealthLock will:

• Investigate the issue

• Work with your provider or insurance carrier

• Help correct inaccurate or fraudulent records
  
  

3. Identity Theft Protection for Medical Services

If you see a doctor or provider in your dashboard that you do not recognize, simply click “I don’t recognize this provider” and we will:

• Open a Case on your behalf

• Investigate possible medical identity theft

• Help prevent additional fraudulent activity

HealthLock’s monitoring and alerts work together to give you early detection and peace of mind, knowing your medical identity and records are actively protected.