What if I select the wrong carrier when I set up my account?

If you select the wrong insurance carrier when setting up your account, that's OK. Simply add the correct carrier and credentials as follows:

1. Sign in to your member portal.
   
   
2. Go to Settings to expand options, then select Insurance.
   
   
3. Select + Add Insurance from the upper right corner. 
   
   
4. Search for the correct Insurance name, enter your insurance portal credentials, and synch. 
   
   
5. Then, contact HealthLock Support at support@healthLock.com and we will remove the incorrect carrier.