If you don’t recognize a doctor or your bill doesn’t match, just let us know by clicking 'Report potential fraud'. We’ll investigate to uncover whether it’s an error or a misuse of your information. If it’s fraud, our team will work to resolve the issue.
Remediation assistance includes guidance throughout the recovery process, assistance in restoring accuracy to credit reports and medical records, help reporting errors to health care providers, and assistance finding new doctors.
This is not an insurance product. HealthLock does not reimburse for member losses or personal expenditures. Covered expenses are provided at the sole discretion of HealthLock.
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