To set up your Anthem portal account and manage the Security Questions and Answers, follow these steps:
- Log In to your Anthem portal at anthem.com/account-login/.
- Go to Profile then scroll down to the Login & Security section.
- Select the Account Recovery module. Here you can create your personal setup of Security Questions and Answers.
- Log In to your HealthLock member portal and select Settings to expand options, then select Insurance.
- Choose Anthem from insurance options, then connect with the new credentials.
NOTE: Everything must match exactly. Username, Password, and all Security Questions and Answers must be exact including upper/lowercase, spaces, etc.
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